We want you to be happy with your product. If there is anything wrong with any of your items we will send you a replacement free of charge. If, however, you'd just like to return your order, returns are accepted within 30 days of delivery and a full refund for returned items will be issued back to your original form of payment upon receipt. All we ask is that you cover return shipping. Items returned after 30 days may be charged a restocking fee. For orders placed through our ship-to-school program, we are unable to cancel orders after the school's deadline has passed. You will need to contact your school in order to cancel this type of order. Thank you for your understanding.
You can call our customer service number or fill out your information on the Contact Us page (you'll find a link on each page you visit). We'll help you from there! If you received your supplies at your school (rather than delivered to your home) you'll want to contact your school's coordinator. He or she is responsible for tracking all products.
If you are not 100% satisfied with your purchase, you can return your order for a full refund. You can return your purchase for up to 30 days from the purchase date. Returned products must be in the condition you received them and in the original box and/or packaging. For orders placed through our ship-to-school program, we are unable to cancel orders after the school's deadline has passed. You will need to contact your school in order to cancel this type of order. Thank you for your understanding. We are unable to refund credit cards 90 days after the initial charge.
800-952-1119